Fifty Patterns for Making Sense

 

5.  Convergent agendas

 

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Always look for consensus on the actions that should be taken.  Never look for consensus on the reasons for taking an action.

 

 

 

 

   
 

One of the biggest erros you can make in an organization is to confuse the actions you take with the reasons you have for taking those actions.  They are not always connected.  Many times, in fact most times, the same action may have many different reasons.  Never insist that others agree on the reasons for taking actions if you agree on what you should do.

In an education research project several researchers had very different explanations of what was wrong with a particular school.  One at a time they made the changes that each 'expert' wanted tomake.  After a few years of deep frustration the 'experts' had all had their say.  Nothing had changed and they were no closer to solving their problem.

Finally they decided to make only the smallest changes in the situation that they could all agree they should make.  they decided that they didn't care why anyone else wanted to make those changes as long as they all agreed.  The result of these convergent agendas was an almost immediate positive change in the school and a solution to their problem.

 

   
   
 

If you distribute ownership (7) and distribute tasks (8) you will have more room to encourage small differences (23).  Hedge (35) wherever you are genuinely uncertain about outcomes and if necessary be cranky (42) so that at least your agendas are clear.

 

 
   
 

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